TRADEMZANSI
BUY. SELL. TRADE. PROCURE
PRIVACY POLICY
Last Updated: October 2026
TradeMzansi respects your privacy and is committed to protecting personal information provided through its website and marketplace platform.
This Privacy Policy explains how TradeMzansi collects, uses, stores, shares and protects personal information when you visit the website, register an account, register as a marketplace seller, publish listings, contact other users, use business services or interact with the platform.
TradeMzansi intends to process personal information in accordance with applicable South African privacy and data-protection legislation, including the Protection of Personal Information Act, 2013 (POPIA), where applicable.
1. Who We Are
TradeMzansi is a digital marketplace and business ecosystem designed to connect buyers, sellers, businesses, suppliers and service providers.
The platform may support product listings, business profiles, enquiries, procurement-related activities, seller registration and other business services.
For purposes of this Privacy Policy, references to “TradeMzansi”, “we”, “us” or “our” refer to the operator of the TradeMzansi platform.
Platform operator: VANTYOLO HOLDINGS
Website: https://trademzansi.com
For privacy-related questions or requests, users may contact TradeMzansi using the official contact details published on the website.
2. Information We Collect
The information we collect depends on how you use TradeMzansi.
It may include:
Personal details, such as your name, email address and telephone number.
Account information, including usernames, login credentials and account preferences.
Seller registration information and business details.
Business names, product information, listing descriptions, images and other information submitted for publication.
Location information provided by users or associated with listings.
Messages, enquiries and communications submitted through the platform.
Subscription, billing and payment-status information, where applicable.
Technical information relating to website access and usage.
Other information you voluntarily provide when using our services.
We aim to collect information that is reasonably necessary for the purposes for which it is processed.
3. Account and Marketplace Registration
When you register for a TradeMzansi account or apply to participate as a marketplace seller, we may collect information required to establish, administer and maintain your account.
This information may be used to:
Create and manage your account.
Establish your seller profile and business presence.
Enable the submission and management of marketplace listings.
Communicate important account or registration information.
Provide relevant platform features and support.
Maintain platform security and investigate suspected misuse.
Administer paid services or subscriptions, where applicable.
Meet legal or regulatory obligations.
Users must provide accurate information and must be authorised to submit any personal or business information provided during registration.
Registration does not automatically guarantee that every listing or business activity will be approved or permitted on the platform.
4. Information You Provide
We may collect personal information when you:
Create or update an account.
Register as a seller or business.
Submit or edit a product or service listing.
Contact a seller, buyer, supplier or service provider.
Submit a procurement enquiry.
Subscribe to a paid service.
Contact customer support.
Submit a complaint, request or other communication.
Participate in other activities offered through TradeMzansi.
You should avoid submitting sensitive personal information unless it is genuinely necessary and there is an appropriate lawful basis for processing it.
5. Information Collected Automatically
When you access the website, certain technical information may be collected automatically, depending on the website configuration and technologies in use.
This may include IP address, browser type, device information, pages visited, approximate location, referring pages, access times and technical information about website performance.
Such information may be used for security, troubleshooting, analytics, fraud prevention and improvements to the platform.
6. How We Use Personal Information
TradeMzansi may process personal information for purposes including:
Creating and administering user accounts.
Managing seller registration and marketplace participation.
Publishing and maintaining listings and business profiles.
Connecting buyers, sellers, businesses and suppliers.
Facilitating enquiries and communications.
Providing procurement and related services.
Administering subscriptions and payment-related records, where applicable.
Responding to customer support requests and complaints.
Maintaining website functionality and security.
Detecting fraud, unauthorised activity and misuse.
Improving platform performance and user experience.
Sending essential service-related communications.
Sending marketing communications where permitted by law.
Complying with applicable legal obligations.
Personal information will be processed on an appropriate lawful basis and for purposes compatible with the reasons for its collection, subject to applicable law.
7. Marketplace Listings and Public Information
TradeMzansi allows users to submit information for publication through product listings, business profiles and other marketplace features.
Depending on the information submitted and the features available, published information may include business names, product descriptions, product images, business contact details, prices, locations and other listing information.
Publicly displayed information may be viewed, copied or shared by other internet users.
Before publishing information, users should consider whether it is appropriate for public access. Users should not publish another person’s personal information without proper authority or an appropriate lawful basis.
TradeMzansi may review, restrict or remove information where reasonably necessary to administer the platform, address misuse or comply with applicable law.
Nothing in this section removes any legal responsibility that TradeMzansi may have regarding personal information.
8. Communications Between Users
TradeMzansi may facilitate enquiries and communications between buyers, sellers, suppliers, businesses and service providers.
Information voluntarily shared with another user may be received and processed by that user for purposes associated with the enquiry or transaction.
Users should exercise care when sharing personal, financial or confidential business information. TradeMzansi cannot guarantee how an independent third party will use information that the third party lawfully receives, but this does not remove any obligations imposed by applicable law.
9. Payment Information
Where payments are supported, transactions may be processed through applicable third-party payment service providers.
Depending on the payment arrangement, TradeMzansi may receive transaction references, payment status, billing information and other records needed to administer a transaction or service.
Payment-card information may be collected and processed directly by the relevant payment provider under its own security and privacy arrangements.
TradeMzansi does not intend to store complete payment-card details where those details are handled directly by a third-party payment provider.
10. Subscriptions and Paid Services
Where TradeMzansi offers paid services or subscriptions, information may be processed to administer the relevant service.
This may include account details, selected plan, subscription status, billing records, payment status, transaction references and relevant service communications.
Information may be shared with payment providers or other service providers where necessary to administer the service.
The terms governing subscription fees, renewals, cancellations and refunds are addressed in the applicable service terms and policies.
11. Cookies and Similar Technologies
TradeMzansi may use cookies and similar technologies where supported by the website configuration.
These technologies may help maintain user sessions, remember preferences, support security, improve website functionality and understand website usage.
Where non-essential cookies or tracking technologies require consent under applicable law, appropriate choices will be provided.
Users can also manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
12. Third-Party Services
TradeMzansi may use external service providers to support functions such as website hosting, payment processing, security, communications, analytics, authentication and other platform features.
Where these providers process personal information on TradeMzansi’s behalf, appropriate safeguards and arrangements should be used as required by applicable law.
Third-party services may also operate under their own privacy policies and terms. Users should review those policies where relevant.
TradeMzansi will not treat the involvement of a third-party service provider as removing its own legal obligations.
13. Sharing of Personal Information
TradeMzansi may disclose personal information where reasonably necessary and legally permitted for purposes including:
Operating and maintaining the platform.
Providing requested services.
Connecting users who wish to conduct business.
Administering subscriptions or processing transactions.
Providing technical or customer support.
Investigating suspected fraud, security incidents or misuse.
Enforcing applicable platform terms.
Complying with lawful requests or legal obligations.
Protecting the rights, safety and security of users and the platform.
Where information is shared with a buyer, seller or another user, the disclosure should be relevant to the intended interaction and appropriate to the circumstances.
TradeMzansi does not sell personal information simply for the purpose of selling it to third parties.
14. Information Security
TradeMzansi aims to implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Security measures may include access controls, appropriate account protections, software maintenance and other safeguards suitable for the information processed.
No online platform can guarantee absolute security. Users should protect their login credentials, use secure devices and notify TradeMzansi if they suspect unauthorised access to their accounts.
Where a security compromise involving personal information occurs, TradeMzansi will take appropriate steps to investigate, address the incident and provide notifications where required by applicable law.
15. Retention of Personal Information
TradeMzansi retains personal information for no longer than reasonably necessary for the purposes for which it was collected, subject to applicable legal and operational requirements.
Retention may be necessary to administer accounts, maintain listing records, resolve disputes, enforce agreements, maintain appropriate business records, investigate misuse or comply with legal obligations.
Different categories of information may have different retention periods.
A request to delete personal information may be subject to lawful retention requirements or other applicable limitations.
16. Your Privacy Rights
Subject to applicable law, individuals may have rights concerning their personal information, including the right to:
Request access to personal information held about them.
Request correction or updating of inaccurate information.
Request deletion where legally applicable.
Object to certain processing or request restrictions where available under law.
Withdraw consent where processing is based on consent, subject to lawful limitations.
Object to direct marketing in circumstances provided for by law.
Lodge a complaint concerning the handling of personal information.
Requests may require identity verification and may be subject to applicable legal requirements and limitations.
To submit a privacy request, contact TradeMzansi using the official privacy contact details published on the website.
17. Direct Marketing and Communications
TradeMzansi may send essential communications relating to accounts, seller registration, platform security, subscriptions, enquiries and services requested by users.
Marketing communications will be handled in accordance with applicable law.
Where an unsubscribe mechanism is provided, users may use it to opt out of marketing communications. Users may also contact TradeMzansi to raise a marketing-related privacy request.
Opting out of marketing communications will not necessarily prevent essential service, security or legally required communications.
18. Children’s Privacy
TradeMzansi is not intended to be used by children in circumstances where such use or the processing of their personal information would be unlawful.
Where personal information relating to a child is processed, TradeMzansi will seek to comply with the applicable legal requirements and safeguards.
19. Cross-Border Transfers
Some third-party service providers may store or process information outside South Africa.
Where personal information is transferred across borders, TradeMzansi will take the steps required by applicable law, including any relevant requirements under POPIA.
20. Links to Other Websites
TradeMzansi may contain links to external websites or third-party services.
This Privacy Policy applies to TradeMzansi’s own platform and does not automatically apply to external websites. Users should review the privacy policies of those services before providing personal information.
21. Complaints and Data Protection Concerns
If you have a concern about how TradeMzansi handles your personal information, please contact us first using the official contact details published on our website.
You may also have the right to lodge a complaint with the Information Regulator of South Africa.
Official regulator website: https://inforegulator.org.za/
22. Changes to This Privacy Policy
TradeMzansi may update this Privacy Policy to reflect changes in its services, registration process, technology, legal obligations or business practices.
The latest version will be published on the website with a revised “Last Updated” date.
Where required by law, users will be notified of material changes through an appropriate method.
23. Contact Us
For privacy-related questions, access requests, corrections, deletion requests or complaints, please contact TradeMzansi through its official contact channels.
TradeMzansi
Website: https://trademzansi.com
Email: [Insert official TradeMzansi email]
Telephone or other contact: [Insert official contact details]
Responsible business or legal entity: [Insert legal name]
Information Officer contact: [Insert applicable contact details]
24. Applicable Privacy Framework
This Privacy Policy is intended to operate consistently with applicable South African privacy and data-protection requirements, including POPIA, where applicable.
Nothing in this policy is intended to exclude or limit a right or protection that cannot lawfully be excluded or limited.
TradeMzansi | BUY. SELL. TRADE. PROCURE.
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